As the early winter sun rose and passions ran high, the 19th "Service Journey Across Ten Thousand Miles" campaign of NIDEC Elevator Motors officially kicked off at the company headquarters this morning!
This is more than just an annual journey; it is a commitment and perseverance we have upheld for nineteen years. Over the past nineteen years, we have never ceased our steps to reach out to the market and get closer to our customers. Starting today, our service engineers will set off once again, traversing mountains and seas, traveling thousands of miles to bring NIDEC's top-tier traction machine technology and the service care honed over nineteen years to every partner. This is not merely a yearly ritual, but a relay of the spirit of service that has been carried forward for nineteen years. It symbolizes NIDEC Elevator Motors' unwavering pursuit of service quality and consistent emphasis on customer experience.
Behind the Ten-Thousand-Mile Journey: Nineteen Years of Unwavering Quality and Responsibility
Q: We have persisted in the "Service Journey Across Ten Thousand Miles" for nineteen years. What exactly are we striving to deliver?
A: First and foremost, we aim to convey the quality confidence derived from NIDEC's world-class motor technology. As the core component of elevators, every NIDEC elevator motor embodies exquisite craftsmanship and stringent quality inspection standards. This dedication to quality shares the same origin as our nineteen-year commitment to service. We deeply understand that exceptional reliability and smooth, quiet operation are the fundamental reasons why you choose us.
Yet, we aspire to do far more than that. We firmly believe that top-tier products deserve consistent, long-term service to match. Hence, the "Service Journey Across Ten Thousand Miles" is a key initiative we have upheld for nineteen years—taking the initiative to step out of the factory and bring services directly to customers' sites. Our team of engineers will:
• Proactive Inspections: Identify potential hazards for you and prevent problems before they occur.
• Professional Maintenance: Provide precision testing and maintenance that meet original factory standards to ensure the main unit always operates at its optimal condition.
• Technical Exchanges: Conduct face-to-face communication with your team to share the latest product knowledge and maintenance tips.
• Listening to Needs: Gather your valuable feedback zero distance away to drive our continuous improvement.
Our Commitment: Peace of Mind, Throughout Every Nineteen Years
For NIDEC Elevator Motors, the "Service Journey Across Ten Thousand Miles" is not just a traditional project we have adhered to for nineteen years, but a service spirit that runs through our veins. It reflects the upgrade of our service philosophy from "passive response" to "proactive care".
We promise that no matter where you are, no matter how long your equipment has been in operation, NIDEC's service network and professional support are always available. Our "Ten-Thousand-Mile Journey" covers physical distances, reaches customers' hearts, and stays true to the original aspiration that has never changed for nineteen years. Ultimately, we aim to ensure that every customer who chooses NIDEC Elevator Motors can enjoy consistent, worry-free peace of mind and protection.

The journey spans ten thousand miles, and the original aspiration remains unchanged. The bugle has sounded for NIDEC Elevator Motors' 19th "Service Journey Across Ten Thousand Miles", and our service team is already on the way to you. Please stay tuned! We look forward to meeting you during our journey!
Your voice is always heard. If you have any questions regarding the use or maintenance of elevator motors, please leave a message in the comment section, and our expert team will provide you with detailed answers.




